Families First and Goodwin earn national recognition

PORTSMOUTH – Families First Health and Support Center and Goodwin Community Health Center have received recognition as level three Patient-Centered Medical Homes from the National Committee for Quality Assurance (NCQA). This is the highest level of recognition from the NCQA and is earned by providing accessible, quality, team-based health care while continuing to set goals for improvement.

The National Committee for Quality Assurance is a private, nonprofit organization dedicated to improving health care quality. NCQA’s Healthcare Effectiveness Data and Information Set is the most widely used performance measurement tool in health care. Both Families First and Goodwin have been recognized by the NCQA since 2011.

The Patient-Centered Medical Home is a health care delivery model that focuses on putting the each patient at the center of a care team. Providers and other health care services coordinate with one another and include the patient in the design of their individual care plan. The Patient-Centered Medical Home model is meant to connect patients with the people and organizations from which they receive care and drive improvements in patient satisfaction and quality of services provided.

To support the patient-centered mission of reducing costs while improving quality, Families First and Goodwin have focused on improving the tools and systems used by patients and staff and forming closer relationships between patients, their providers, and the other services located at the two health centers.

Families First Health and Support Center  and Goodwin Community Health Center are part of Greater Seacoast Community Health, a network of community health centers providing primary care, dental care, prenatal care, pediatrics, behavioral health counseling, substance use disorder treatment, WIC, social work services, home visiting, parenting classes, playgroups, as well as a pharmacy. Other organizations affiliated with Greater Seacoast Community Health include Lilac City Pediatrics, SOS Recovery Services and the Strafford County Public Health Network. Services are open to everyone and aim to be respectful, recovery-friendly, LGBTQ-affirming and trauma-informed.

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