We take the health and safety of our community seriously.

This page will outline the changes we are making and how it will effect your time with Goodwin Community Health.

During this challenging time of the COVID19 (coronavirus) outbreak, we at Greater Seacoast Community Health are making some temporary changes to keep our patients, staff and community safer. Please read on to learn what to do if you are feeling ill and what to expect when you call or visit us.

 

Before you come to the health center

The coronavirus spreads very easily. Please call us before you come in for an appointment or standby care if you have any of these symptoms or risk factors:

  • Recent onset of a fever (over 100.4) and either a dry cough or difficulty breathing
  • Contact with someone with a confirmed or strongly suspected case of COVID-19
  • Traveled internationally or to an area in the US with a cluster of COVID 19 cases (NYC, Washington state, etc.) within the past 14 days

Calling ahead will allow us to plan for your arrival and evaluation in a safe and private way. When you call, we will ask you about your symptoms and exposure. If it seems unlikely that you have COVID-19, we will schedule your appointment as usual. If we think you may have COVID-19 we will work with you on a plan for your care and possible testing.

 

When you come for an appointment

  • Please arrive 15 minutes before your appointment time so we can ask you a few questions about symptoms and travel and exposure risks. (At Families First and Goodwin, this screening will happen in tents outside our entrances.)
  • Please don’t bring others with you unless you really need to.
  • If you take the COAST Trolley to Families First, ask the driver to let you off at the new stop right outside Families First.

 

For patients over age 50 who have a chronic illness

If you are scheduled for a routine wellness check, you may be getting a call from one of our nurses or providers to check in on you and ensure that your medical needs are being met during this time when “social isolation” is recommended. We will talk with you about options for rescheduling your appointment time as well.

 


Changes to our Services and Hours

We have made some changes to our hours and services in response to the COVID19 crisis. These changes are meant to protect our staff and patients, and we intend to return to full operations as soon as possible.

Goodwin Community Health and Families First no longer have evening or weekend hours.

Our operating hours are now Monday through Friday, 8 a.m. to 4 p.m. As always, you can call us anytime, 24/7, to be connected with a nurse.

Telehealth (phone) appointments

We now offer Telehealth for most types of medical visits and all behavioral health (counseling) visits. If you would like your visit to be by phone rather than in person, just let us know when you schedule your appointment. We are strongly recommending telehealth visits for patients who are over age 60, or over age 50 with a chronic health condition. Video visits may also be available.

Learn more about Telehealth at Goodwin Community Health Center here

Learn more about changes to our hours and services here

Services being offered with Telehealth:

  • Medical visits
  • Behavioral health (counseling)
  • Recovery Groups
  • Virtual Home visits
  • SOS Recovery Services
  • WIC and CSFP
  • Mobile Health Care Team

 

What’s happening with our other services?

Still being offered, but with changes: 

  • Dental Care: We are now offering emergency care only. If you have an appointment for non-urgent care, we will call you to reschedule it.

Not being offered right now:

  • Acupuncture
  • Parenting classes, playgroups and family group programs
  • Child care during appointments at Families First

 

 


Reliable sources of info about COVID-19