We take the health and safety of our community seriously.
This page will outline the changes we are making and how it will effect your time with Goodwin Community Health.
During this challenging time of the COVID19 (coronavirus) outbreak, we at Greater Seacoast Community Health are making some temporary changes to keep our patients, staff and community safer. Please read on to learn what to do if you are feeling ill and what to expect when you call or visit us.
Before you come to the health center
The coronavirus spreads very easily. Please call us before you come in for an appointment or standby care if you have any of these symptoms or risk factors:
- Recent onset of a fever (over 100.4) and either a dry cough or difficulty breathing
- Contact with someone with a confirmed or strongly suspected case of COVID-19
- Traveled internationally or to an area in the US with a cluster of COVID 19 cases (NYC, Washington state, etc.) within the past 14 days
Calling ahead will allow us to plan for your arrival and evaluation in a safe and private way. When you call, we will ask you about your symptoms and exposure. If it seems unlikely that you have COVID-19, we will schedule your appointment as usual. If we think you may have COVID-19 we will work with you on a plan for your care and possible testing.
When you come for an appointment
- Please arrive 15 minutes before your appointment time so we can ask you a few questions about symptoms and travel and exposure risks. (At Families First and Goodwin, this screening will happen as you enter the building.)
- Please don’t bring others with you unless you really need to.
- If you take the COAST Trolley to Families First, ask the driver to let you off at the new stop right outside Families First.
We have made some changes to our hours and services in response to the COVID19 crisis. These changes are meant to protect our staff and patients, and we intend to return to full operations as soon as possible.
Goodwin Community Health and Families First no longer have evening or weekend hours.
Our operating hours are now Monday through Friday, 8 a.m. to 4 p.m. As always, you can call us anytime, 24/7, to be connected with a nurse.
We now offer Telehealth for most types of medical visits and all behavioral health (counseling), as well as some dental visits. If you would like your visit to be by phone rather than in person, just let us know when you schedule your appointment. We are strongly recommending telehealth visits for patients who are over age 60, or over age 50 with a chronic health condition. Video visits may also be available.
Services being offered with Telehealth, as well as on-site:
- Medical visits: Primary care and pediatric care
- Limited Dental Care
- Behavioral health (counseling)
- Prenatal Care
- Recovery Groups
- Virtual Home visits
- SOS Recovery Services
- WIC and CSFP
- Mobile Health Care Team
These services are offered by phone, video or online only:
- Behavioral health (counseling) visits may be scheduled as telehealth. Your counselor will call you to arrange this. In addition, we have a behavioral health counselor on site whenever we are open.
- The Recovery Group at Families First will be held online via the Zoom app. This group is for current patients who have completed IOP and/or attended Recovery Group in the past. Please call Ben at 603-422-8208 ext 3328 for further information.
- Support for parents, grandparents and other relatives:
– Virtual parent groups
– ParentsConnect group on Facebook This is a private group we set up to help parents stay in touch and support each other during this period of social isolation.
– Phone and email support. Call us and leave a message, and we will get back to you within 24 hours, or the next business day: (603) 422-8209. Or email us anytime: Georgie, Patrice, Parkie.
- Home visits: Please call your home visitor to schedule a phone visit: 603-422-8209.
- SOS Recovery Services:While the centers are closed, we’ll have phone coverage, telephone recovery support services, virtual on-on-one recovery coaching, and virtual meetings and supports. Call 603-841-2350 or visit https://sosrco.org/virtualmeetings/ You can also access daily online recovery-support meetings offered through Unity Recovery here.
- WIC and CSFP: Call 603-332-4358 for information.
What’s happening with our other services?
Not being offered right now:
- Parenting classes, playgroups and family group programs
- Child care during appointments at Families First
Reliable sources of info about COVID-19
- Centers for Disease Control
- NH Department of Health and Human Services
- Strafford County Public Health Network website, Twitterand Facebook